QTEL GROUP
INNOVATION
EXCHANGE 2012
FUELING INNOVATION
DRIVING CUSTOMER VALUE
- 25 . 26 FEB 2012
Innovation Exchange Agenda: download here
| Day One | 25 February 2012 | Saturday | |||
| 9:00 - 9:30 | Registration | ||
| 9:30 - 10:20 | Welcome Address (Barceloneta Room) |
Stefan Rust, CEO, Exicon
Cynthia Gordon, Group Chief Commercial Officer, Qtel Group Steve Martineau, Professional Services Director, GSMA Rimma Perlmutter, Executive Director, MEF |
|
| 10:20 - 11:00 | Keynote - Changing from Within, Robert Tercek.
As the mobile world evolves at such a rapid pace how do we adapt? |
Robert Tercek, Founder, General Creativity | |
| 11:0 - 11:30 | Networking Break - Coffee | ||
| 11:30 - 12:30 | Debate - The Role of the Operator
“Operators own mobile end-users for Smart Services and earn their fair share.” |
Gianluca Redolfi, Marketing Director, Nedjma
Mounir Hasrouni, Chief Technology Officer, Wataniya Maldives Mohammed Serieh, Marketing Director, AsiaCell Tauseef Riaz, Group Director, Business Development, Qtel International Michael Oiknine, Co-Founder & CEO, Apsalar William Kanaan, New Business Development Manager – Emerging Markets, Google Miklos Sarvary, Co-Founder Lynx Analytics, Professor INSEAD Moderator – Stefan Rust, CEO, Exicon |
|
| Breakout Session 1 | BARCELONETA ROOM | BOGATELL ROOM | NOVA ICARIA ROOM |
| 12:30 - 1:15 |
Roundtable Discussion Differentiating with Devices
How can you offer a personalized use experience? Differentiating though UI vs. HW? Customised feature sets and opportunities for selling additional services. Fatima Sultan Al Kuwari, Head of CPE Development & Partnership Management Qtel Media House Ahmad Olaywan, Relationship & Sales Manager, RIM Bela Lainck, Regional MD for ME & Africa, Brightstar Joe Braidwood, CMO, TouchType Moderator – Michael Lipson, VP Business Development, Exicon |
Roundtable Discussion Differentiating with Devices,
How can you offer a personalized use experience? Differentiating though UI v. HW? Customised features sets and opportunities for selling additional services. Houssem Abbassi, Marketing Director, Tunisiana Sebastian-Justus Schmidt, GM & EVP, Yandex Jun (Joseph) Fan, Product & Strategy Senior Manager, TCL Moderator – Terry Wong, VP Productization, Exicon |
Innovation Workshop
Five Techniques to Changing from Within Robert Tercek, Founder, General Creativity |
| 1:15 - 2:30 | Lunch | ||
| Breakout Session 2 | BARCELONETA ROOM | BOGATELL ROOM | NOVA ICARIA ROOM |
| 2:30 - 3:15 |
Roundtable Discussion
Machine 2 Machine Is the M2M market real? What are the business models? Sharing successful case studies. Luis Leon, CSO, Wataniya Kuwait Salman Al Mannai, Senior Director Innovation & Technology Planning, Qtel Ali Shah, Director Market Development, Ericsson Daniel Langeac, VP of Energy Management Information Systems & Services, Schneider Electric Conan Reidy, Vice President, Strategic Partnerships, LogMeIn Moderator – Ton Brand, Programme Director, GSMA |
Roundtable Discussion
Voice Services What options are available to build around voice revenues? How to bundle packages? How to meet the additional bandwidth requirements? Markus Golder, Chief Marketing Officer, Nawras Gianluca Redolfi, Marketing Director, Nedjma Simon Bain, Founder & CTO, Simplexo Nathaniel Mannning, Director of Business Development & Strategy, Ushahidi Moderator – Christopher David, CEO, Dalockr |
Innovation Workshop
Five Techniques to Changing from Within Robert Tercek, Founder, General Creativity |
| Breakout Session 3 | BARCELONETA ROOM | BOGATELL ROOM | NOVA ICARIA ROOM |
| 3:15 – 4:00 |
Roundtable Discussion
mMoney Business models. What's hot? What’s next? How to create consumer uptake? Key success factor for go-to-market. Laszio Barta, Director & CCO, Indosat Eric Barbier, CEO-Managing Director, TransferTo David Ehrlich, Chairman, bCODE Carsten Kress, Senior Director, Sales EMEA, Sybase 365 Moderator - Rimma Perlmuter, Executive Director, MEF |
Roundtable Discussion
mMoney business models. What's hot? What's next? How to create consumer uptake? Key success factor for go-to-market? Mourad Zamiti, Head, VAS Marketing, Tunisiana Erik Van-Thielen, VP Marketing & Business Development, TransferTo Matthew Talbot, Senior Vice President, mCommerce, Sybase 365 Roy Vella, Mobile Commercial Development Advisor at VISA Europe Moderator – James Heaphy, Programme |
Innovation Workshop
Five Techniques to Changing from Within Robert Tercek, Founder, General Creativity |
| 4:00 - 4:30 | Networking Break - Coffee | ||
| 4:30 - 6:00 | Panel Discussion and Group Photo
Highlights of the individual roundtable discussions with input from moderators and participants. |
Differentiating with Devices
M2M Voice Services mMoney Stefan Rust, CEO, Exicon |
| 6:00 - 8:30 | Networking Event | Pullman Hotel Attrium |
| Day Two | 26 February 2012 | Sunday | |||
| 9:45 - 9:45 | Opening & Recap of First Day (Barceloneta Room) |
Stefan Rust, CEO, Exicon | |
| 9:45 - 10:50 | Knowing Your Customer, Successful Customer Engagement
How operators can use data assests to increase customer value. Moving from managing data tactically, to using data strategically and marketing more effectively. Mapping business needs to solutions and revenue. How can customers be profiled, acquired and retained? |
Louis Brun, COO & Founder, Neuralitic Systems
Tom Rebbeck, Research Director, Analysys Mason Gyorgy Lajtai, Product Strategy APACME, Lynx Analytics Joost Goeree, Managing Director, Netherlands, Momac Moderator – Edwin Metcalf, Partner, Rainmaker |
|
| 10:50 - 11:30 | Innovation Workshop
Problem Definition, Creative Process “We need to first define the problem. If I had an hour to save the world I would spend 59 minutes defining the problem and one minute finding solutions” Anonymous | Robert Tercek, Founder, General Creativity | |
| 11:30 - 12:15 | What Do I Need To Do To Embrace Innovation Through Partners?
How to enhance business development practices to achieve innovation goals? Will 80% company time, 20% project time drive innovation for the operator? Can I optimize mobile app stores to attract additional innovation? Preparing for what’s next. |
Apostolos Zervos, Chief Strategy Officer, InternetQ
Nikola Georgiev, Executive Manager, Seavus Group Ali Shah, Director Market Development, Ericsson Erik Ott, Founding Partner, Rainmaker Moderator - Michael Lipson, VP Business Development, Exicon |
|
| 12:15 - 1:15 | Lunch | ||
| 1:15 - 1:45 | mHealth
mHealth stakeholders share perspectives on the clinical and economyic value of mHealth services. |
Juha Petri Korhonen, CCO, Wataniya Kuwait
Craig Friderichs, Head of Health, GSMA Adam Chilcote, Vice President Strategy & Business Development, Mobile Doctors Ken Singer, Member of Board of Governors, BMIC Moderator - Jeff Belk, Managing Director, ICT168 Capital & Wireless Life Science Alliance |
|
| Breakout Session 1 | BARCELONETA ROOM | BOGATELL ROOM | NOVA ICARIA ROOM |
| 1:45 - 2:30 |
Roundtable Discussion mAdvertising & Engagement
How apps are changing the face of mobile advertising one download at a time. Maximise your mobile advertising ROI. How to work effectively with the key stakeholders & select the right partner in the mobile value chain. Should rich media & mobile video be on your advertising radar? Prashant Gokarn, Chief Strategy & Planning Officer, Indosat Ragnar Kruse, Co-Founder & CEO, Smaato Andy Chu, Bing Mobile and Local Product Management, Bing Michael Oiknine, CEO & Co-founder, Apslar Moderator – David Goodstein, Project Director, GSMA |
Roundtable Discussion mAdvertising & Engagement
How apps are changing the face of mobile advertising one download at a time. Maximise your mobile advertising ROI. How to work effectively with the key stakeholders & select the right partner in the mobile value chain. Should rich media & mobile video be on your advertising radar? Sumantri Joko Yunowo, GH Product Development & Management, Indosat Nandi Gurprasad Advisor & Consultant, Amobee (TBC) Miltos Vidalis, General Manager MENA, Velti Daniel Hodges, Chief Revenue Officer, Verve Wireless Moderator - Ralph Simon, CEO Mobilium Global, Chairman Emeritus & Founder, MEF -Americas |
Roundtable Discussion mAdvertising & Engagement
How apps are changing the face of mobile advertising one download at a time. Maximise your mobile advertising ROI. How to work effectively with the key stakeholders & select the right partner in the mobile value chain. Should rich media & mobile video be on your advertising radar? Roy Vella, Mobile Commercial Development Advisor at VISA Europe Jim Spinella, CEO, A2Zlogix Martin Herdina, CEO & Founder, Wikitude Operator Participant Moderator - Andrew Bud, Founder and Chief Strategy Officer, Member of the Board at mBlox, MEF |
| 2:30 - 3:00 | Wrap Up & AR Demo |
Matt Mills, Head of Innovation, Aurasma
Eric Morhenn, Director – Strategic Partnerships, Qtel Anna Gudmundson, Head of Services, Vertu |
| Main Event Ends | ||
| Operator ONLY Session | ||
| 3:30 - 4:15 | Internal Meeting | |
21 Feb 2012. Agenda subject to change